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Solutions & Services

Tape Drives and Services
Whether you are looking for a New tape drive or an ex-demo or second-user tape drive, or if you are searching for for Legacy type devices to purchase or get repaired we can help - look below for an example of the devices we handle

 

Repair Services

Our repair service is totally fault driven.
When you send a drive to us we charge an Inspection fee to clean, inspect and determine the fault/test the drive. If the cost of repair does not exceed this charge, the drive is then returned.

 

In the event of the cost to repair exceeding the above charge we advise you of the cost - you then have the choice to proceed within your budget.

 

Your options maybe to proceed with the repair, swop or upgrade or return. Whatever your budget requires. You control the process and the cost!

 

Inspection fee for LTO, SDLT, DLT, Exabyte, DDS, etc £100.00

......

 

 

Inspection fee for 3490E, 3480, 3590, 9 track/Open reel etc £250.00 (EG Below)

 

All units are thouroughly tested after repair and we produce a printout of the Read/Wite performance of the machine, which we send to you, so that you can see the working condition of the unit.

 

The test suite consists, where applicable,of:

 
Read & Write testing
Maximum throughput and elapsed time
Errors reported - hard errors and temporary errors
Compatibility using various manufactured tapes and densities
Varying Block sizes

 

We offer maintenance services for your equipment whether they are current products or legacy units. These include Return to base, Advanced exchange, On-site or most combinations

 

 

 

Find Below the drives we specialise in

Legacy and Second-User Tape Drives
TapeMasters offer a complete service to repair and maintain legacy tape drives. Our unique experience involving all aspects of computer tape drives, robotics and media, allows us to investigate and remedy problems. Thus ensuring the machines continue to give good service for many years to come.

IBM 3590

IBM 3590

IBM 3590 (pictured right) is still a popular tape drive used
very much in the Seismic and Data interchange business.

 

We supply Second-user, Factory refurbished units in the following configuration B1A, B11, E1A & E11.
We can provide upgraded machines from B units to E units and PX B's for E's

 

 

We also offer a Repair Exchange service.

 

All are ready to put on IBM maintenance or we can provide you with a cost effective alternative in the UK.

 

3490E and 3480 tape drives; these drives are still available as refurbished units and all come with a warranty to plug and play.

We can no longer supply new 3490E All products in this range as they have been designated 'End of Life'

 

 

We produce final test results for each machine we supply with a warranty, which shows the Read & Write performance of each individual unit.

 

 

StorageTek 9440 3490E Manual

 

 

IBM 3590

We service and repair all 3590, 3490E and 3480 tape drives; IBM 3590, M4 M490E, STK 9440, VDS/JVC MS-8436, StorageTek STK 4280, 4220, Overland Data T490E & L490E, Fujitsu 2483, 2485, 2488 etc.

It should be understood that some of the units may not be economic to repair particularly if a new replacement head is required.

We can supply all of the parts for your tape drives as required and will quote repair on an individual basis.

Open Reel Tape DriveOpen Reel Tape Drives

Yes still going and the requirement for good drives with good tape handling is growing as the tapes deteriorate.
Open Reel ½" 9track GCR tape drives are still available as refurbished units and all come with a warranty to plug and play.
We will support all drives supplied by us on a maintenance agreement if required, provided it is continuous from the warranty.

 

 

We service and repair all Open Reel tape drives. It should be understood that some of the units may not be economic to repair particularly if a new replacement head is required. We can source most of the parts for your tape drives as required and will quote on an individual basis.

 

 

**Special note should be taken of the tape media verification, cleaning services and media cleaning machines for users of this fomat which can be found under Media Management on this site**.

 

 

We can supply second-user, ex-demo & surplus stock

We only service and supply M4 Data, StorageTek and Qualstar Open Reel tape drive units in all configurations all are tested & quoted with P&P warranty.

The model names: M4 9914, M4 9906, Qualstar 3412 and Qualstar 3418 Stk 2920,

 

 

Backup Legacy Drive types
IBM 3590DLT 2000, DLT 4000, DLT 7000, DLT 8000

 

SDLT 220, SDLT 320, SDLT 600

 

IBM LTO1, LTO2, LTO3, LTO4, Tandberg LTO1,LTO2, LTO3, LTO4, HP LTO1, LTO2, LTO3, LTO4, Seagate LTO

 

Tandberg SLR, Tandberg QIC

 

IBM 3590Exabyte EXA 8505, EXA Eliant, EXA Mammoth, EXA Mammoth 2, Ecrix VXA1 Ecrix VXA2

 

HP DDS3, HP DDS4, Sony AIT, Sony AIT2